FAQs

Q. How can we contact MNkidsStore?

One can approach us by phone or WhatsApp at this number (0333-3827955). Alternatively, you can also send us a message on Instagram or Facebook.

Q. How can we place an order with MNkidsStore?

One can place an order by using our website’s (www.mnkidsstore.com) checkout page. Also, you can place your order on WhatsApp (0333-3827955) or on Facebook & Instagram.

Q. Is there a minimum order value?

There is no minimum order limit. But free delivery is provided for orders exceeding Rs.3,000/-

Q. What forms of payment are accepted?

For your convenience and to avoid fraud, MNkidsStore prefers cash on delivery. Other payment methods such as Jazz Cash, Easy Paisa, debit card, and online bank transfers are also available.

Q. How do I check my order status?

You will receive a tracking number through an email once your order has been verified. The status of your delivery can then be checked through that tracking number by visiting our logistic partner’s website (Call Courier).

Q. How can I stay updated about the products at MNkidsStore?

You can subscribe to our newsletter and get updated with all the latest promotions and offers by mnkidsstore.com

Q. How do I unsubscribe from updates?

If you wish to opt out of receiving email updates, write to us and we could end your newsletter subscription.

Q. When will I receive my order?

The delivery usually takes 48 working hours to metropolitan cities and 3-5 working days to the rest of the cities. Weather condition hampers sometime the expedient delivery of the order.

Q. What are your refund policies?

MNkidsStore values its customer, and we believe in providing 100% satisfaction. If the customer is not 100% satisfied, they may return or exchange the product. The return Policy*subject to change

– Product must be returned within 5 days period

– Product must not be used or unpacked (needs to be in the same condition as received)

*** Change of MIND IS NOT APPLICABLE.

Q. What are Product exchange Procedures and costs?

We offer an exchange within 5 days. In case, you need to change color, size, style, or want to buy another product, you can contact us once you get the parcel. 350 Rs/- charges will apply for a replacement.

Q. Are there any additional hidden charges?

The prices mentioned on the website are inclusive of all taxes. There are no hidden costs or delivery charges *minimum order limit applies.

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